To order
We're thrilled you're interested in ordering from us! Below, we'll explain how to place an order in just a few steps.
1. Place the desired item in your shopping cart.
2. Then click on the shopping cart at the top right and check your order.
3. Select your preferred shipping method. We ship your package for free with a Track & Trace code for orders over €75. Click here for more information about shipping options.
4. Do you have a discount code or gift card? Enter it and don't forget to click apply.
5. Are you satisfied with your order? Then click: Continue to checkout.
6. Next, enter your personal information. Already logged in? Then you don't need to enter your personal information. Don't have an account at www.miab-jewels.com yet? Click "Create Account." This way, you can always view your orders and won't have to enter any personal information next time.
7. Then select your preferred payment method. Click here for more information about payment methods.
8. Finally, check the terms and conditions and click on place order. You will be redirected to your bank's payment environment and can complete your order.
9. YAY! Your order has been placed. We'll pack your package and ship the jewelry to you!
Tip! Subscribe to the MIAB newsletter and stay up-to-date on the latest collections, offers, and more fun stuff.
To confirm your order, you will receive an email containing your order number and an overview of the order. If you have not received an email, please check your spam box first. Please contact our customer service at info@miab-jewels.com. Our customer service is happy to help you and will contact you within 1-2 business days.
We process our packages every day. If you have not yet received a shipping confirmation, email directly to info@miab-jewels.com. Let us know which item(s) you want to change or cancel, do not forget to mention your order number in the email. If you have already received a shipping confirmation, we unfortunately cannot change or cancel the order. In this case you can exchange or return the order, see exchange item or return item for more information.
Can happen! We process our packages every day, so please email us directly to info@miab-jewels.com. Please include your correct details and order number in the email so that we can adjust this immediately. If your order has already been shipped, we will be happy to help you find one
suitable solution.
If you order before 10:30 PM, you will receive your order the next day in most cases! Orders are shipped
Delivered via DHL letterbox post. So you don't have to be home for your order. If your order hasn't arrived, please contact our customer service at info@miab-jewels.com. Our customer service team is happy to help.
further and will contact you within 1-2 business days.
Do not panic! The items that are sold out will be returned. Leave your email address with the sold out product and you will be notified as soon as this product is back in stock.
Shipping & Returns
Shipping costs vary per order and country.
Country Netherlands
Returns Free
Shipping 4.95
Free shipping on orders over €75
Country Belgium
Returns Free
Shipping €5.95
Free shipping on orders over €75
Country Germany
Returns Free
Shipping €5.95
Free shipping on orders over €75
Country France
Shipping €5.95
Returns From €10.95
Free shipping on orders over €75
Country other countries
Return €19.95
Shipping €19.95
In most cases this is not necessary. We ship almost all packages in packaging that fits through the letterbox. If you place a larger order with more than 8 pieces of jewelry, there is a chance that your order will be shipped in a larger box.
Of course! Every order can be followed via a track & trace code.
Once we have packed your package, you will receive a confirmation email containing the Track & Trace code.
Not completely satisfied? No worries! You can easily return your MIAB products through our website within 14 days. Returns are completely free in the Netherlands, Belgium, and Germany. Once we receive your return, you'll receive a confirmation and we'll refund the purchase amount to your account or credit card within 8 business days. You can register your return online via this link .
EXCHANGE
Exchanges are not possible; products can only be returned. You can then order a different size or product. You can find out how to return items via the link above.
Wrong or damaged product
Please note: Did you receive the wrong or damaged item? We're sorry! Please report this as soon as possible after receiving your order using the link in the last column. We'll help you as soon as possible.
Product & quality
Our jewelry is made to be worn day and night —so sleeping, working out, or your daily routine, it's all good. ✨ They also handle a shower or rain shower perfectly. Tip: Dry your jewelry thoroughly after contact with water to keep it looking beautiful even longer. 💧💍
All jewelry is made of high-quality materials, such as 925 sterling silver and 14K gold plating . The exact material used is indicated for each product. 🌸
Yes! 🙌 Our jewelry is nickel-free and therefore suitable for even the most sensitive skin.
With every order, you'll receive one gift box, complete with a "for you" card for you to write something special—perfect for giving MIAB as a gift. Other jewelry pieces are delivered in luxurious mini bags. Want to order additional gift boxes for multiple gifts? Click here .
Yes, we've got you covered! All our jewelry comes with a 1-year warranty . If anything happens, let us know at info@miab-jewels.com and we'll always find the best solution. ✨
Gently bend the thin rod that goes through your ear upwards slightly – this will usually cause the earplug to click shut properly.
Don't worry: if you do this carefully, the jewelry won't break. We also recommend always putting your earrings in and out with both hands to ensure the clasp stays secure.
We're so glad you ordered one of our favorite earrings! The Twister earrings work a little differently than regular earrings, but you can put them on in just a few steps.
We've created a handy video that shows you step by step how it works: click here.
Here is a short step-by-step plan:
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Start with the thin part of the earring and gently rotate it through the hole in your ear.
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Keep turning until the thick side of the earring rests against your earlobe and cannot go any further.
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You will now see that the thin ring appears next to the thick ring, making it look like you are wearing two rings.
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Is it a bit difficult? Then slightly bend the earring apart for more room. Once it's comfortable, bend it back to its original shape.
We work with recycled silver and gold, ensuring no valuable materials are lost. Our jewelry is hand-finished in the Netherlands – Dutch handmade!
We also cleverly consolidate our inventory to reduce transport and emissions. We use recycled paper and cardboard for packaging, eliminating the need for plastic.
In this way, we contribute step by step to a more sustainable world.